Hosted Consulting Services 1 Page Business Plan

Hosted VoIP Business Plan

Hosted Consulting Services 1 Page Business Plan

Overview

Hosted Consulting Services has a clear business objective to develop Hosted VoIP products and services. These products and services have been developed over 6 months with a core focus on addressing the key customer problem and associated opportunities.

The Business Objectives

As a key component of our growth strategy, we consider it critical to identify and outline our business objectives, and will align these objectives with clear and measurable development milestones. Our key long term business objective is to acquire new customers. Customer acquisition is considered to be the critical activity and we are seeking to grow the number of customers. We understand that customer growth could be at the expense of profitability, and that there is a cost associated with customer acquisition. Our long term objective is to build a clear customer acquisition process.

The Customer

Hosted Consulting Services has been created with a clear focus on the needs of our customers. Through a structured customer discovery process, we have validated the key customer problem as not being able to adopt communication equipment (I.e. phone system, point to point video system) due to lack of expertise in managing an extremely complex system, and large amount of capitol investment. Our solution allows customers to adopt cutting edge communication technology without having to deal with the extreme complexity of managing the solution or paying large up front capitol costs. This is a critical issue for our selected target market of Education.

The Value Proposition

Hosted Consulting Services is uniquely positioned to deliver value to Education. "Hosted Consulting Services will allow our k-12 education customers, including other like business, to save hundreds of thousands of dollars in capital costs, off load the complex Managment cycles imposed to an IT staff, and still adopt cutting edge voice and video technology down to the classroom/office level." In order to deliver on this value proposition, our unique, custom software, allows our customers to make administrative, day to day changes, in an extremely ease to use, intuitive web page interface or by simply submitting a trouble ticket. This cuts administration down by over 80%, and nearly eliminates proprietary phone system training.. This capability has taken considerable time and resources to develop and forms the cornerstone of our competitive advantage.

Competitors

We have a number of competitors within the Hosted VoIP market. We consider our key competitors to be: Jive Networks and
NICP. Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively with Jive Networks and
NICP. Working over 10 years in the education space within the technology vertical has allowed us to develop long lasting consultative relationships, understand education funding cycles, and develop customized software based on first hand, day to day challenges.

Key Strategies

Over the next 6 months our focus will be to expand our network infrastructure in order to grow the amount of new customers we can support, as well as increase our service offerings. This task will be undertaken in the context of our broader strategy to grow our sales and marketing teams to expand customer touch and discover net new business. These strategies are a tactical implementation of our overall business goal as outlined above.

Milestones

Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: Develop a secure, scalable, and resilient cloud data center, Expand into the commercial business customer base, Break $1million in profitable revenue

About this document
Hosted VoIP Business Plan
This document was created by Tejinder of Hosted Consulting Services using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.

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