Smart Support 1 Page Business Plan
Overview
Smart Support has a clear business objective to develop better ooerared businesses. These services have been developed over 3 years with a core focus on addressing the key customer problem and associated opportunities.
The Business Objectives
When as a key component of our growth strategy we consider it critical to identify and outline our business objectives, and align these objectives with clear and measurable development milestones. Our key long term business objective is to acquire new customers. Customer acquisition is considered to be the critical activity and we are seeking to grow the number of customers. We understand that customer growth could be at the expense of profitability, and that there is a cost associated with customer acquisition. Our long term objective is to build a clear customer acquisition process.
The Customer
Smart Support has been created with a clear focus on the needs of our customers. Through a structured customer discovery process, we have validated the key customer problem as Improving their profits and giving them control over their bysiness. This is a critical issue for our selected target market of Business owners.
The Value Proposition
Smart Support is uniquely positioned to deliver value to Business owners. "Smart Support will help you understand how your business works and how to make it work better" In order to be deliver on this value proposition, we use our unique experience in conjunction with the msstering business success framework programme whuch revitalises and delivers improved businesses. This capability has taken considerable time and resources to develop and forms the cornerstone of our competitive advantage.
Competitors
We have a number of dufferent competitors within our market. We consider our key competitors to be: Growth Accelerator and KBA. Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively with Growth Accelerator and KBA by using our experience, ststems and delivery.
Key Strategies
Over the next 6 months our focus will be to Employ a sales and marketing person. This task will be undertaken in the context of our broader strategy to Employ another consultant. These strategies are a tactical implementation of our overall business goal as outlined above.
Milestones
Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: £100 k turnover, first employee and new division offering complementary services
About this document
develops better businesses Business Plan
This document was created by Philip of Smart Support using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.
Plan your next project at http://www.chartgantt.com for the best excel gantt charts.
No comments:
Post a Comment