Call CS App 1 Page Business Plan
Overview
'Call CS App' has a clear business objective to develop tools that help the busy on the go customer find and call Company Customer Care Service Numbers. These services have been developed over 3 months with a core focus on addressing the key customer problem and associated opportunities.
The Business Objectives
As a key component of our growth strategy we consider it critical to identify and outline our business objectives, and align these objectives with clear and measurable development milestones. Our key long term business objective is to acquire and grow the number of customers that we have. We understand that customer growth could be at the expense of profitability, and that there is a cost associated with customer acquisition. Our long term objective is to build a clear customer acquisition process.
The Customer
'Call CS App' has been created with a clear focus on the needs of our customers. Through a structured customer discovery process, we have validated the key customer problem as not being able to find the Customer Care phone number easily and quickly. This App will help busy people find Customer Service Care phone numbers just by typing few letters of the business name into a search bar. This is a critical issue for our selected target market of Busy On The Go Customers.
The Value Proposition
Call CS App is uniquely positioned to deliver value to Busy On The Go Consumers. 'Call CS App' is an amazing App that will help you save time searching for the Customer Care number of you bank, credit card, phone service, etc...." In order to deliver on this valued proposition, our team is dedicated to developing and building user friendly tools that make our lives easy and simple. This capability has taken considerable time and resources to develop and form the cornerstone of our competitive advantage.
Competitors
We have a number of competitors within the Directory of Company Customer Service Numbers market. We consider our key competitors to be: Yellow pages and Dex. Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively with Yellow pages and Dex by using mobile, facebook, other social media sites and word of mouth from satisfied customers. 'Call CS App' will be the go-to App for all customer care needs like no other phone directory out there. We have a unique and easy to use tool that our target audience will find useful everyday. .
Key Strategies
Over the next 6 months our focus will be to Hire an App Developer that is affordable and skilled. I will also have that AD be willing to hand over the product completely, finished or not. This task will be undertaken in the context of our broader strategy by listening to my customers wants and needs. I will develop additional Apps or upgrades that my customers will buy before I even develop them. These strategies are a tactical implementation of our overall business goal as outlined above.
Milestones
Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: Obtaining 1000 feedback in the app market places. Launch Paid Upgrades. Obtain 1000 paid Upgrades.
About this document
Directory of Company Customer Service Numbers Business Plan
This document was created by Jennylynn of Call CS App using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.
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