Quality in Services & Leadership 1 Page Business Plan
Overview
Quality in Services & Leadership has a clear business objective to promote Cards outsourcing & Consulting products and services. These products and services have been developed over 1 with a core focus on addressing the key customer problem and associated opportunities.
The Business Objectives
When as a key component of our growth strategy we consider it critical to identify and outline our business objectives, and align these objectives with clear and measurable development milestones. Our key long term business objective is to acquire new customers. Customer acquisition is considered to be the critical activity and we are seeking to grow the number of customers. We understand that customer growth could be at the expense of profitability, and that there is a cost associated with customer acquisition. Our long term objective is to build a clear customer acquisition process.
The Customer
Quality in Services & Leadership has been created with a clear focus on the needs of our customers. Through a structured customer discovery process, we have validated the key customer problem as Business justify cards & services outsourcing including BPO. This is a critical issue for our selected target market of Banks, Telcos & eCommerce service providers.
The Value Proposition
Quality in Services & Leadership is uniquely positioned to deliver value to Banks, Telcos & eCommerce service providers. "Quality in Services & Leadership will Provides lowest cost per card and with speed & least set up cost for prospects." In order to be deliver on this value proposition, we We have PCI-DSS certified facilities at Cyberjaya and backed up more 250 staff. This capability has taken considerable time and resources to develop and forms the cornerstone of our competitive advantage.
Competitors
We have a number of competitors within the Cards outsourcing & Consulting market. We consider our key competitors to be: In-house systems, Atos Origin. Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively with In-house systems, Atos Origin by Speed to market, lowest cost per card, and personalised BPO.
Key Strategies
Over the next 6 months our focus will be to Establish a credible brand & positioning. Establish company, partnership agreements established, marketing agreement with services/product supplier completed. This task will be undertaken in the context of our broader strategy to Marketing campaign & roadshow. These strategies are a tactical implementation of our overall business goal as outlined above.
Milestones
Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: Top 3 potentials for cards outsourcing Target top 3 customers who are not making money on cards Scalable UPI Cards issuing platforms
About this document
Cards outsourcing & Consulting Business Plan
This document was created by TS of Quality in Services & Leadership using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.
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