Johnson Property Services 1 Page Business Plan
Overview
Johnson Property Services has a clear business objective to develop and promote a service to complete tenant work orders and added tenant request services. The need for these services have developed over the years with a core focus on addressing the key customer Issues and associated opportunities.
The Business Objectives
As a key component of our growth strategy we consider it important to identify and outline our business objectives, and align these objectives with clear and measurable development milestones. Our key long term business objective is to grow revenue and retain tenants. Rapid revenue growth is considered the most critical and measurable business goal. At this stage of our development, we consider this to be more important than profitability growth, although both are important long term objectives.
The Customer
Johnson Property Services has been created with a clear focus on the needs of our customers. Through a customer discovery process, we have validated a key issue as our tenants have a difficult time finding a contractor or vendor to complete small task and work orders for a fair price and in a timely manner. This is an important issue for our selected target market of Medical office building tenants.
The Value Proposition
Johnson Property Services is uniquely positioned to deliver value to our medical office building tenants. "Johnson Property Services will provide a value added handyman service for a fair price." In order to deliver on this value proposition, our clients demand timely service for a fair price. JPS can deliver this service based on the experience we have in medical office building management and construction. This capability has taken considerable time and resources to develop and forms the cornerstone of our competitive advantage.
Competitors
We have a number of competitors within the tenant work order and handyman market. We consider our key competitors to be: Contractors and handyman service providers. Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively by employing a property service technician/handyman by offering services at a lower rate and respond in a timely manner.
Key Strategies
Our focus will be to Hire a property services technician as soon as possible. This task will be undertaken in the context of our broader strategy to Expand our service to tenants to include bill back handyman service. These strategies are a tactical implementation of our overall business goal as outlined above.
Milestones
Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: Reduce operating expenses Increase revenue Improve tenant satisfaction
About this document
Tenant work orders and request Business Plan
This document was created by Greg of Johnson Property Services using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.
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