Healing Hands Personal Care Service LLC 1 Page Business Plan
Overview
Healing Hands Personal Care Service LLC has a clear business objective to distribute Senior Home Care Service. These services have been developed over one year with a core focus on addressing the key customer problem and associated opportunities.
The Business Objectives
When as a key component of our growth strategy we consider it critical to identify and outline our business objectives, and align these objectives with clear and measurable development milestones. Our key long term business objective is to acquire new customers. Customer acquisition is considered to be the critical activity and we are seeking to grow the number of customers. We understand that customer growth could be at the expense of profitability, and that there is a cost associated with customer acquisition. Our long term objective is to build a clear customer acquisition process.
The Customer
Healing Hands Personal Care Service LLC has been created with a clear focus on the needs of our customers. Through a structured customer discovery process, we have validated the key customer problem as Helping families care for their love ones. This is a critical issue for our selected target market of Senior Care patients.
The Value Proposition
Healing Hands Personal Care Service LLC is uniquely positioned to deliver value to Home bound clients "Healing Hands Personal Care Service LLC provides Bathing and dressing as well as preparation of meals while providing excellent patient care." In order to be deliver on this value proposition, Having worked in home health care for over 13 years I have learned how to help patients as well as their families meet the needs of taking care of their love ones. Providing care that meets each persons individual needs.. This capability has taken considerable time and resources to develop and forms the cornerstone of our competitive advantage.
Competitors
We have a number of competitors within the Senior Home Care Service market. We consider our key competitors to be: Elder Care, Home Instead, and the Health Department . Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively with Elder Care, Home Instead, and Health Department with years of experience working with people at different levels of care. Healing Hands only hires employees that can meet the requirements of each patient. Each employee is given training that meets all requirements needed to give the best quality of care. .
Key Strategies
Over the next 6 months our focus will be to Hire a part time and full time employee. Going in the community and networking. Offer a service for 20% off. . This task will be undertaken in the context of our broader strategy to Sign a contract with workman compensation to take on their patients that need sitter service. . These strategies are a tactical implementation of our overall business goal as outlined above.
Milestones
Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: To offer service to all North Alabama To hire 20-25 employees To have contracts with 3-5 different agencies
About this document
Senior Home Care Service Business Plan
This document was created by Lonita of Healing Hands Personal Care Service LLC using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.
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