SOS Online Support 1 Page Business Plan
Overview
SOS Online Support has a clear business objective to develop, produce, promote and distribute Remote computer support services. These services have been developed over 2 with a core focus on addressing the key customer problem and associated opportunities.
The Business Objectives
When as a key component of our growth strategy we consider it critical to identify and outline our business objectives, and align these objectives with clear and measurable development milestones. Our key long term business objective is to acquire new customers. Customer acquisition is considered to be the critical activity and we are seeking to grow the number of customers. We understand that customer growth could be at the expense of profitability, and that there is a cost associated with customer acquisition. Our long term objective is to build a clear customer acquisition process.
The Customer
SOS Online Support has been created with a clear focus on the needs of our customers. Through a structured customer discovery process, we have validated the key customer problem as Create great business plan. This is a critical issue for our selected target market of Silversurfers.
The Value Proposition
SOS Online Support is uniquely positioned to deliver value to Silversurfers. "SOS Online Support will Take away the fear factor of using computers." In order to be deliver on this value proposition, we Solutions can be tailor maidemade to suit each individual problem. This capability has taken considerable time and resources to develop and forms the cornerstone of our competitive advantage.
Competitors
We have a number of competitors within the Remote computer support market. We consider our key competitors to be: ITW4 Limited, Clicknetworks Ltd, Essence Creative Solutions. Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively with ITW4 Limited, Clicknetworks Ltd, Essence Creative Solutions by I have years of practical experience of overcoming real problems, not just theory.
Key Strategies
Over the next 6 months our focus will be to Advertising campaign, Customer Questionaire. This task will be undertaken in the context of our broader strategy to Expand into Data Backup solutions for small businesses. These strategies are a tactical implementation of our overall business goal as outlined above.
Milestones
Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: 1 website per month 5 new support contracts per month 10 individual customers per month
About this document
Remote computer support Business Plan
This document was created by Georgina of SOS Online Support using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.
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