Zapp PC and Phone Repair 1 Page Business Plan
Overview
Zapp PC and Phone Repair has a clear business objective to develop Fast Repairs products and services. These products and services have been developed over 8 with a core focus on addressing the key customer problem and associated opportunities.
The Business Objectives
As a key component of our growth strategy, we consider it critical to identify and outline our business objectives, and align these objectives with clear and measurable development milestones. Our key long term business objective is to acquire new customers. Customer acquisition is considered to be the critical activity and we are seeking to grow the number of customers. We understand that customer growth could be at the expense of profitability, and that there is a cost associated with customer acquisition. Our long term objective is to build a clear customer acquisition process.
The Customer
Zapp PC and Phone Repair has been created with a clear focus on the needs of our customers. Through a structured customer discovery process, we have validated the key customer problem as Viruses, Lost data, Malware, etc. This is a critical issue for our selected target market of Zapp PC and Phone Repair.
The Value Proposition
Zapp PC and Phone Repair is uniquely positioned to deliver value to Fastest Repairs Happy Customers. "Zapp PC and Phone Repair will Provide a service from a well trained professional and get the job done the fastest way possible. Let me do the work for you so the problem does not get worse.." In order to be deliver on this value proposition, we I am a young energetic man with a young daughter and want to give her the best life possible and pass down the business to her when she gets older. Also I am well trained on the newest technology that is in place now. I also prepare myself for the future technology.. This capability has taken considerable time and resources to develop and forms the cornerstone of our competitive advantage.
Competitors
We have a number of competitors within the Fast Repairs market. We consider our key competitors to be: Ifix FixEZ Geek Squad FastFix. Our understanding of these competitors has been used to refine our strategy and value proposition. We believe that we can compete effectively with Ifix FixEZ Geek Squad FastFix by I communicate with the customers as if they are my friend and treat them with respect and kindness. Get on a kind of a personal level with them. Make them feel like at home. .
Key Strategies
Over the next 6 months, our focus will be to Respect the customers and treat them with kindness. Fix whatever needs to be fixed in a timely manner and keep them happy to where they would want to spread the word!. This task will be undertaken in the context of our broader strategy to Be a part of the community and help others. Have a after school program for kids to learn how to work on technology. Become world wide franchise!. These strategies are a tactical implementation of our overall business goal as outlined above.
Milestones
Measurement of the successful implementation of our strategies will be governed by measurable development milestones. The milestones that will be achieved over the next 2 years are: Obtain 150 customers Become Franchise Be Number 1
About this document
Fast Repairs Business Plan
This document was created by Terry of Zapp PC and Phone Repair using the 5 minute Business Plan App. This technology and approach is powered by HyperQuestions.
Plan your next project at http://www.chartgantt.com for the best excel gantt charts.
No comments:
Post a Comment